Freshcaller 3.10.5
Free Version
Publisher Description
Freshcaller - Call Center that fits in your pocket!
With the Freshcaller mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app help you address every call that comes your way, and solve your customers' problems then and there.
Provide timely solutions to your customers and put your best foot forward in your business's support game!
Features of our cloud-based phone system
Calls : Make and receive calls at your convenience.
Contacts : Dial saved phone contacts from within your Freshcaller app
Agent status : Set your availability by toggling between being online and offline from within the app.
Recent calls : Directly engage with your most recent callers from the list of recent calls
On-call functions : While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.
Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets : Convert your important and unresolved calls as tickets in Freshdesk.
Leads : Add your call notes and recordings to your CRM lead entry.
Benefits of Freshcaller
No more missed calls : With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules : Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use : The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 21 days , for free.
About Freshcaller
Freshcaller is a free app for Android published in the Telephony list of apps, part of Communications.
The company that develops Freshcaller is Freshworks Inc. The latest version released by its developer is 3.10.5.
To install Freshcaller on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2023-09-26 and was downloaded 1 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Freshcaller as malware as malware if the download link to com.freshworks.freshcaller is broken.
How to install Freshcaller on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Freshcaller is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Freshcaller will be shown. Click on Accept to continue the process.
- Freshcaller will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
